Last updated: January 2026
We collect information you provide directly when you submit inquiry forms, request quotations, create accounts, or contact our support team. This may include your name, business email address, phone number, company name, job title, and details about your network requirements. We also automatically collect certain technical information when you visit our Site, including your IP address, browser type, operating system, referring URLs, and pages viewed.
We use the information we collect to respond to your inquiries and provide technical consultation; process quotation requests and orders; send product updates and technical bulletins relevant to your equipment; improve our website and product offerings; comply with legal obligations; and communicate about services, promotions, and events (with your consent). We do not sell your personal information to third parties.
We may share your information with authorized distributors and channel partners when necessary to fulfill your order or service request; service providers who assist in website hosting, email delivery, and analytics; and law enforcement or government agencies when required by applicable law. All service providers are contractually obligated to protect your information and use it only for the specified purposes.
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS 1.3), access controls, regular security assessments, and employee training. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences. Disabling cookies may limit some functionality of the Site.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Inquiry and quotation data is retained for a maximum of five (5) years. You may request deletion of your data at any time.
Depending on your location, you may have the right to access the personal information we hold about you; request correction of inaccurate information; request deletion of your information; object to or restrict processing; and data portability. To exercise these rights, contact us at [email protected].
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by relevant authorities.
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
For privacy-related inquiries:
Tripp Lite Privacy Office
2800 Network Boulevard, Austin, TX 78758
[email protected]